If(Contains(Call.ani,"anonymous") or Contains(Call. You can create a 'virtual block list' to reject incoming phone. For help setting up phone number blocking, please see Reject Incoming Calls with a Phone Number Block List. If you are working with Telstra and they are sending you 9 digits you can also use the below to convert to 10 digitÄ£.1.1 Call.ANI - Remove SIP or TEL from onlyĬLID Filter to check if Call.Ani is empty first then to remove "sip:" and "tel:" This block list lets you automatically respond to certain number with the TwiML verb, and then forward other callers as normal.I used a different method to clean up the ANI, this is more reliable as it also accounts for an anonymous or NOTSET/Empty Call.ANI, and can strips the Sip: or Tel: and/or the "+" if carriers are sending E.164 numbers, you can also then add or replace prefixes, for instance in Australia, Telstra sends 9 digits so your Left(Right code would break.Īll of the below first checks if Call.ANI is Empty or Not Set and if it is will put in Anonymous, I put in anonymous because if you have Empty or NotSet it can cause some other actions to fail.Ä£.1.2 will convert +61 to 0 so that you can add 10 digit australian numbers into your data table for neusence callers numbers If the caller ANI is found on my data table ("DA Nuisance Numbers"), it disconnects if not, it moves on to the next designated task in the flow. You can also block all unknown numbers from calling you. Call the number below now to hear how it works. The short demonstration will teach you how our software detects and blocks 100 of robocalls, providing you with peace of mind. Prior to using a data table, I was adding each number to be blocked to each call flow, which was a difficult to manage and time consuming. You can stop a certain number from calling you through the settings of your phone. Calling the number below will provide a full demonstration of Community Phoneâs robocall blocking. Open Phone, touch the Contacts tab, touch the contact you want to block, then choose > Block contact. You can block incoming calls from specific numbers using either of the following methods: Go to Phone > Blocked > Blocklist, touch, then add the phone numbers you want to block. Not sure if this is what you need, but here's the task in one of my call flows. Block Incoming Calls from Specific Numbers. I am doing something similar to Raghava PVDS described and it is very effective.Īny examples of call flows that can be shared here? This is because we have a customer that is receiving a lot of prank calls from a specific telephone number and he wants to block them. Is it possible to block incoming calls from a specific telephone number on PureCloud? (like a blacklist) Yes you can block it and following method.Ä¡.Create a DB table and add the ANI numbers to be blocked.Ä¢.In the IVR Check the ANI starting of the call by DB lookup and if matches ANI number disconnect it or if yes go for next step in the flow.
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